FAQ

"Open box" items are items which have been opened and are usually store returns. For example, you buy a remote control, open the package and then realize that it's not compatible with your TV. It is still functional, so you return it to the store. The packaging has been damaged, so the store doesn't put it back on the shelf. That's where we come in and bring those items to you at a discount. Most open box items are fully functional and have the parts from the original package. They range from like new condition to slight cosmetic issues to missing components. Some open box items are "salvage" quality (which means they are only good for parts). We rarely have those items, but when we do, they will be listed in a special "Salvage" category. We provide actual hi-res photos of our stock, so you can see it's condition, and we will tell you everything that is in the package.
We ship within 24 hours of cleared payment (excluding Sundays and US holidays). You will receive a shipping/tracking notification when your item has shipped.